Get in Touch
If you have questions about content on this site, want to report an error, or have suggestions for topics you'd like to see covered, you can reach out using the methods below.
Please note that this site provides reference documentation; for specific technical support with your own systems or applications, you'll need to consult the relevant vendor or a qualified professional.
Email Contact
For general enquiries, corrections, or suggestions:
Email: contact@colinmackay.net
When sending an email, please include:
- A clear subject line describing your enquiry
- If reporting an error, the URL of the affected page
- Sufficient detail for a meaningful response
Response times vary, but most enquiries receive a reply within a few working days.
Types of Enquiries
Content Corrections
If you've found an error in the technical content—whether factual, typographical, or related to outdated information—corrections are welcome. Please specify the page URL and describe what needs to be corrected.
Topic Suggestions
Suggestions for new file extensions to document, guides to write, or development topics to cover are appreciated. While not all suggestions can be acted upon, they help inform what content is developed.
General Questions
For questions about the site or its content that aren't covered elsewhere, feel free to get in touch. Questions about specific technical problems with your own systems may be outside the scope of what can be addressed, but general clarifications about site content are welcome.
Security Issues
If you've discovered a security vulnerability affecting this website, please report it to security@colinmackay.net. Security issues should not be reported through general contact channels.
Please do not publicly disclose security issues until they've been addressed.
What We Cannot Help With
This site provides reference documentation but cannot offer:
- Personal technical support – Troubleshooting your specific computer or application issues
- Software development services – Custom development work or consulting
- Legal advice – Questions about licensing or intellectual property
- Endorsements or reviews – Evaluating or recommending specific products
For these needs, please consult appropriate professionals or vendor support channels.
Frequently Asked Questions
How long does it take to receive a response?
Most enquiries are answered within a few working days. Complex questions or those requiring research may take longer.
Can I request content on a specific topic?
Yes, topic suggestions are welcome. However, there's no guarantee that suggested topics will be covered, as content development depends on various factors including expertise and relevance to the site's focus.
Is there a mailing list?
There isn't currently a mailing list. The site updates page and blog RSS feed can be used to track new content.
What if I don't receive a response?
If you haven't received a response within two weeks, your message may have been missed. Please resend your enquiry with "Follow-up" in the subject line.