Troubleshooting Guides
Step-by-step guides for common technical tasks and issues, written for users of all experience levels.
About These Guides
Each guide provides practical, tested instructions for solving specific technical problems or understanding computing concepts. Content is written to be accessible while providing enough depth to be useful for experienced users.
Guides include step-by-step instructions, common issues you might encounter, and answers to frequently asked questions. Where behaviour differs between operating systems, this is noted.
Available Guides
Safe Downloads and File Types
Learn how to identify safe file types, recognize potentially dangerous downloads, and protect your system from malware.
→ TechnicalMIME Types and File Extensions
Understanding how web servers and browsers use MIME types to identify file content and the relationship with file extensions.
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